Background Screening Blog

Verified Credentials Ranked a Top Pre-employment Screening Provider by HRO Today

Posted by Verified Credentials on Dec 16, 2022 1:56:30 PM

Bakers Dozen Winner

Thanks to our remarkable clients, Verified Credentials was named a winner in the Midsize Program of Background Screeners in the 2022 Baker's Dozen by HRO Today. This award ranks Verified Credentials at the top of the Pre-employment Screening Provider marketplace, driven by the feedback of our users and the relationships we have fostered.

Ranking in 2022 The Baker’s Dozen

HRO Today conducts an annual Baker’s Dozen survey to rank the “industry’s best” based on customer satisfaction surveys. Businesses are nominated and ranked in several categories and satisfaction metrics. HRO Today collects responses from clients of HR solutions providers. They then analyze the results based on the breadth of services, deal size, and quality of services.

Regarding the announcement, Kevin Spang, CEO of Verified Credentials, stated,

“As industry leaders, we work tirelessly to earn and keep our client’s satisfaction and loyalty. We are delighted to see more proof that companies experience excellence and true partnership with Verified Credentials. It is an honor to be recognized in this survey-backed ranking. For us, going beyond the expected to deliver exceptional performance and results can be most rewarding.”

Customers Are Our Focus

The honor of the Baker’s Dozen ranking highlights our commitment to our customers. Since 1984, Verified Credentials has helped validate and secure relationships using our comprehensive screening solutions. But we offer more than just standard background check services. We offer a partnership.

Over the years, we have developed long-lasting client partnerships, some over 20 years. We will continue building relationships by demonstrating that we are a partner clients can trust every day.

Our contributions to creating long and lasting value for our clients include:

  • Innovative workflows in our proprietary screening platform and connected integration partnerships.
  • Solutions to fit evolving needs, including a wide variety of background checks, verifications, drug tests, and more.
  • Multi-level support team, fast to respond to our clients and their candidates if questions arise.
  • Dependable turnaround time for background reports to assist in an improved time to hire.
  • Business practices that drive quality results, including unlimited attempts to complete employment verifications and a unique record-matching algorithm.

Service is Our Specialty

We often hear from long-term clients that our people set us apart. At Verified Credentials, support can often come with a single phone call. A helpful response from our staff may immediately resolve most questions. But we also look at the big picture and what our customers need in the long term.

Conversations directly with our clients help us recognize how their teams and candidates rely on our services, system, and support. Our support team closely monitors metrics to garner insights that help build a better experience. This saves our clients time and resources.

We take a proactive approach to the feedback we receive to limit disruptions that could pop up again. We also use what we learn to optimize system settings to improve the day-to-day for users.

Our Passion for Customer Success

Verified Credentials’ company mission is tied directly to customer satisfaction.

“…to provide a remarkable customer experience with a spirit of service, commitment, and excellence in all that we do.”

In that regard, our goal is happy clients and candidates. We aim to deliver the remarkable because going beyond satisfaction is what customer success is all about.

How businesses experience our people and solutions helped us earn recognition in the 2022 Baker's Dozen for Background Screeners. Verified Credentials continues to focus on customers. Every day, we aim to deliver extraordinary results by acting with integrity, honesty, respect, and dependability.

We want you and your candidates to get the treatment you deserve. Contact Verified Credentials to find out what clients say about our people, service, and dependable screening partnerships.