Verified Credentials Makes HRO Today Baker’s Dozen List for the Fourth Year in a Row

We’re proud to share the news that Verified Credentials has been recognized in the 2025 HRO Today Baker’s Dozen Customer Satisfaction Ratings as a leader in pre-employment screening! HRO Today, a globally renowned media source for all things HR, has released its annual Baker’s Dozen Customer Satisfaction Ratings™ for 2025, and we’re happy to hear that our clients are satisfied with our quality of customer support and screening solutions.  

“We’re incredibly proud to be recognized again among the industry’s best,” said Brian Chapman, Chief Revenue Officer at Verified Credentials. “This honor is driven by the voices of our clients and the efforts of our exceptional team. It validates our continued focus on partnership, innovation, and service excellence, values that define everything we do at Verified Credentials.” 

Taking care of business (and our clients)

HRO Today assesses organizational performance across various categories related to quality and customer satisfaction, based on feedback from the people who matter most: our clients. Rankings are determined by the following criteria:  

• Quality of Service 

• Breadth of Service 

• Size of Deals  

• An Overall Pre-Employment score  

We are honored to reach this performance milestone and are excited to continue building strong relationships with our clients.  

Exceptional service is a top priority

At Verified Credentials, we take pride in our exceptional customer support. Helping our clients achieve greater success is our primary goal and the driving force behind our remarkable team. We stay informed about the latest pain points and concerns by regularly connecting with clients and HR industry leaders, adjusting our services to meet the ever-changing needs of companies across all industries.  

Advanced yet easy-to-use technology 

Functionality, scalability, and customization are key factors that Verified Credentials incorporates into our technology. Screening requirements are constantly evolving, and the proprietary tech powering our screening solutions and platforms is designed to smoothly adapt to these changes. We believe that a pleasant and uncomplicated background screening experience is key to employer and employee success, and this value is reflected in our intuitive employment screening platform design and user-friendly candidate portal. 

Facilitating smooth implementation 

Verified Credentials partners with leading applicant tracking systems and Human Resources Information Systems to help organizations effectively manage applicant data and status, placing the information they need directly in the hands of hiring managers. Our continuously growing list of integration partners is yet another way for us to create a more efficient and seamless experience for both employers and candidates.  

Many thanks to our clients and team members

Achieving this ranking for another year is the direct result of our cherished clients and the efforts of our dedicated team, and we appreciate the positive feedback! We can’t wait to further impress our clients and empower them to screen quickly and confidently in 2026. Thanks to our goal of continuous improvement, we will be introducing more resources, technological advancements, solutions, and partnerships to Verified Credentials in the new year, and we can’t wait to share them with you!      

>> Get in touch with us to learn more about Verified Credentials and our suite of background screening services.